rbajee Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", or "your") and rbajee ("rbajee", "we", "us", or "our"), the operator of the website accessible at https://rbajee.games and all associated subdomains, mobile interfaces, and services (collectively, "the Platform"). By accessing the Platform, completing the registration process, depositing funds, or placing any bet or wager, you unconditionally accept these Terms in their entirety. If you do not accept these Terms, you must not use the Platform.

rbajee reserves the right to amend these Terms at any time. Amendments take effect upon publication on the Platform. It is your responsibility to review the Terms periodically. Continued use of the Platform after any amendment constitutes your acceptance of the revised Terms.

2. Eligibility and Age Verification

Use of the rbajee Platform is restricted to individuals who satisfy all of the following conditions:

• You are at least 21 years of age. rbajee operates a strict 21+ policy without exception.
• You are accessing the Platform as an individual acting in your own personal capacity, and not on behalf of any third party.
• You are not subject to any self-exclusion order, cooling-off period, or account restriction imposed by rbajee or any other gaming operator.
• Participation in online gambling is not prohibited by any law or regulation applicable to you in your jurisdiction.

rbajee uses age and identity verification procedures at the point of registration and prior to processing your first withdrawal. You may be required to submit a copy of a government-issued identity document (National ID card, passport, or driving licence) and proof of address. Failure to complete verification within the required timeframe may result in temporary suspension of withdrawal functionality. rbajee is under no obligation to accept a registration application and may decline any application at its sole discretion.

3. Account Registration and Management

To place bets or access real-money games on the rbajee Platform, you must register a player account. When registering, you agree to:

• Provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, address, and valid contact details.
• Maintain the accuracy of your account information and notify rbajee promptly of any changes.
• Register only one account. Each individual, household, device, IP address, email address, and payment method may be associated with a maximum of one rbajee account. Duplicate accounts will be closed and balances forfeited.
• Keep your username and password strictly confidential. You are solely responsible for all activity conducted through your account, whether authorised by you or not.
• Not allow any other person to access or use your account.
• Notify rbajee immediately at [email protected] if you suspect that your account has been accessed by an unauthorised party.

rbajee reserves the right to suspend or permanently close any account that it reasonably believes to be in breach of these Terms, without prior notice and without liability to you.

4. Deposits and Payment Methods

rbajee accepts deposits via the following payment methods: bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All account balances are held in Bangladeshi Taka (BDT). The minimum deposit amount is ৳200. There is no maximum deposit limit, however rbajee reserves the right to apply enhanced due diligence to large deposits.

All deposits must be made from a payment method registered in your own name. Deposits made from third-party accounts will be refused and returned, and the depositing account may be suspended pending investigation. rbajee does not accept deposits made from credit facilities where this conflicts with responsible gaming principles.

Deposit transactions are typically credited to your rbajee balance within seconds for mobile money methods such as bKash and Nagad. Bank transfer deposits may take longer depending on the processing times of the relevant institution. rbajee is not responsible for delays caused by third-party payment processors.

5. Withdrawals

You may request a withdrawal of your available real-money balance at any time, subject to the following conditions:

• Your account identity verification must be complete before your first withdrawal is processed.
• The minimum withdrawal amount is ৳500.
• Withdrawals must be made to a payment method registered in your own name. rbajee does not process withdrawals to third-party accounts under any circumstances.
• Active bonus funds and wagering-requirement balances are not eligible for withdrawal until the applicable wagering requirement has been met in full.
• rbajee targets completion of bKash and Nagad withdrawals within 15 minutes of approval. Bank transfer withdrawals may take up to 3 business days depending on the destination institution.

rbajee reserves the right to delay processing a withdrawal pending satisfactory completion of enhanced due diligence, fraud checks, or identity verification. In the event that a withdrawal is held for investigation, rbajee will notify you by email or in-account message within 24 hours. All withdrawal decisions are final subject to any applicable appeal process described in Section 13.

6. Bonuses and Promotions

rbajee offers welcome bonuses, reload bonuses, cashback promotions, and seasonal offers to eligible players. All promotions are subject to specific terms that are published on the relevant promotion page at the time the offer is active. The following general conditions apply to all rbajee bonuses:

• Wagering requirements: Bonus funds and any winnings generated from bonus funds are subject to a wagering requirement before they may be withdrawn. The specific multiplier applicable to each offer is stated in the individual promotion terms.
• Eligibility: Bonuses are available only to players whose accounts are in good standing and who have not previously abused a promotional offer. rbajee reserves the right to withhold a bonus from any account that it reasonably suspects of bonus abuse.
• Expiry: All bonuses carry an expiry date. Any bonus balance or associated winnings that remain at the expiry date will be forfeited automatically.
• Game contribution: Not all games contribute equally to wagering requirements. Sports betting, live casino, and certain slot titles may contribute at different rates as specified in the applicable promotion terms.
• One bonus at a time: Only one bonus may be active on your account at any given time unless rbajee expressly states otherwise.

rbajee reserves the right to modify, suspend, or withdraw any promotion at any time. Where a promotion is withdrawn after a player has already opted in, rbajee will honour the original terms for any bets or wagers already placed using the bonus funds at the time of withdrawal.

7. Game Rules and Betting

All games and betting markets offered on the rbajee Platform are governed by individual game rules and betting rules that are accessible from within the Platform. You are responsible for familiarising yourself with the applicable rules before placing a bet or entering a game. The following general provisions apply across all game types:

• All game outcomes are determined by independently certified random number generators (RNGs) or, in the case of live casino, by physical game equipment operated by trained dealers. rbajee does not control or influence individual game outcomes.
• All bets are final once confirmed. rbajee will not void a bet on the basis of a player's change of mind after confirmation.
• In the event of a technical malfunction that affects the integrity of a game round or bet settlement, rbajee reserves the right to void the affected round or bet and return stakes to the affected players. This is not guaranteed and is determined on a case-by-case basis.
• Cricket betting markets are subject to the official result as declared by the relevant governing body (ICC, BCB, BCCI, or equivalent). Any subsequent changes to an official result due to post-match disciplinary action will not alter the settled outcome on the rbajee Platform.
• Maximum payout limits apply to certain betting markets. Where a bet is placed that would result in a payout exceeding the applicable limit, rbajee reserves the right to reduce the stake pro-rata to bring the potential payout within the stated limit.

8. Prohibited Conduct

The following activities are strictly prohibited on the rbajee Platform. Engagement in any prohibited activity may result in immediate account suspension, permanent closure, and forfeiture of all balances:

• Opening or operating more than one account, whether in your own name or using the identity of another person.
• Using automated betting software, bots, scripts, scrapers, or any other artificial means to interact with the Platform.
• Exploiting errors, glitches, or bugs in the Platform software for financial gain. Any winnings generated through exploitation of a software error are void and will be recovered from your balance.
• Colluding with other players or coordinating betting patterns to guarantee a profit or manipulate a game outcome.
• Using the Platform to launder money or to process funds derived from any criminal activity.
• Providing false or misleading personal information at any point during the registration or verification process.
• Engaging in any form of match-fixing, spot-fixing, or manipulation of any sporting event on which you have placed a bet on the rbajee Platform.
• Accessing the Platform using a VPN, proxy, or any other technology designed to mask your true geographic location or identity.

9. Responsible Gaming

rbajee is firmly committed to responsible gaming. We recognise that gambling can become harmful for some individuals, and we provide a comprehensive set of tools to help players stay in control of their activity. All responsible gaming tools are available free of charge from within your account settings:

• Deposit limits: Set a daily, weekly, or monthly cap on the amount you can deposit. Limit reductions take effect immediately; limit increases take effect after a 24-hour cooling-off period.
• Session time reminders: Configure alerts that notify you when you have been playing continuously for a defined period of time.
• Cooling-off period: Take a break from gambling for a defined period of between 24 hours and 6 weeks. During a cooling-off period your account remains accessible for withdrawals but not for deposits or gameplay.
• Self-exclusion: Permanently exclude yourself from the rbajee Platform. Self-exclusion requests are processed within 24 hours and are irreversible for a minimum of 12 months.

If you believe your gambling is causing harm to yourself or others, we urge you to contact our support team at [email protected] to discuss the options available to you. rbajee follows a strict 21+ age policy and takes the welfare of its players seriously. For full details of our responsible gaming programme, please visit the Responsible Gaming page.

10. Privacy and Data Protection

rbajee collects, stores, and processes personal data in accordance with its Privacy Policy, which is available at https://rbajee.games/privacy-policy. By accepting these Terms, you also accept the Privacy Policy. The Privacy Policy explains what data we collect, how we use it, how long we retain it, and what rights you have in relation to your personal data.

rbajee may share personal data with third-party service providers, payment processors, fraud prevention agencies, and regulatory bodies where required to do so by applicable law, court order, or for the purpose of preventing fraud or money laundering. rbajee will not sell your personal data to third parties for marketing purposes.

11. Intellectual Property

All content on the rbajee Platform — including but not limited to text, graphics, logos, game interfaces, software, and trademarks — is the intellectual property of rbajee or its licensors and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for your personal entertainment purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or commercially exploit any content from the Platform without the prior written consent of rbajee.

12. Limitation of Liability

To the fullest extent permitted by applicable law, rbajee shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or service interruptions. rbajee's total aggregate liability to you in connection with any claim arising under or in relation to these Terms shall not exceed the total amount deposited by you into your rbajee account during the 30-day period immediately preceding the event giving rise to the claim.

The Platform is provided on an "as is" and "as available" basis. rbajee makes no representations or warranties of any kind, express or implied, regarding the uninterrupted or error-free operation of the Platform. Scheduled maintenance, unscheduled outages, or third-party infrastructure failures may periodically affect Platform availability. rbajee will endeavour to notify players of scheduled maintenance in advance where reasonably practicable.

13. Disputes and Complaints

If you have a complaint or dispute relating to your rbajee account, a game outcome, a bonus decision, or a withdrawal, you must follow the steps below:

1. Step 1 — Contact Support: Submit your complaint by email to [email protected] or via the live chat function within your logged-in account. Include your account username, the date of the incident, a clear description of the issue, and any supporting evidence. rbajee will acknowledge your complaint within 24 hours.
2. Step 2 — Investigation: rbajee will investigate your complaint and provide a written response within 7 business days of acknowledgement. Complex cases may require additional time; rbajee will keep you informed of progress.
3. Step 3 — Final Decision: rbajee's written response to your complaint constitutes our final decision. If you are not satisfied with the outcome, you may seek independent advice or mediation through a third-party dispute resolution service of your choosing.

rbajee's decisions on matters of fact — including game results, bet settlement, and account activity records — are based on the Platform's server-side logs, which are treated as the authoritative record.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms that cannot be resolved through the complaints procedure described in Section 13 shall be subject to the exclusive jurisdiction of the competent courts. You agree that any legal proceedings shall be conducted in English.

15. Severability

If any provision of these Terms is found by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the relevant provision shall be deemed deleted. The validity and enforceability of the remaining provisions of these Terms shall not be affected.

16. Entire Agreement

These Terms, together with the Privacy Policy, the Responsible Gaming Policy, and any applicable game-specific or promotion-specific rules published on the Platform, constitute the entire agreement between you and rbajee with respect to your use of the Platform and supersede all prior agreements, representations, warranties, and understandings between the parties relating to the same subject matter.